Aastha Estate ("we", "us", "our") respects your privacy. This policy explains what information we collect through aasthaestates.in, why we collect it, and how we use and protect it when you enquire about 1 BHK, 2 BHK or 3 BHK flats in Gurugram.
1. Who We Are
Aastha Estate is a Gurugram-based real estate consultancy (a venture of Sanjay Kumar), operating from BB-12, Qutub Plaza Market, DLF Phase-1, Gurugram, Haryana, India – 122002. We help homebuyers and property seekers explore residential property options in Gurugram. This policy applies to the website aasthaestates.in and any enquiry forms, WhatsApp chat links, or phone numbers provided on it.
2. Information We Collect
We collect information you choose to share with us through our website's enquiry forms and contact links, including:
| Category | Examples |
|---|---|
| Contact details | Full name, mobile number, email address |
| Property requirements | Property type (1 BHK / 2 BHK / 3 BHK / luxury / investment), preferred location, budget range |
| Message content | Any additional requirements or notes you type into the enquiry form |
| Communication data | Records of calls, WhatsApp messages or emails you initiate with us |
| Technical data | Basic browser and device information collected automatically for site functioning (e.g. via standard web server logs) |
We do not knowingly collect sensitive personal data such as financial account details, government ID numbers, or payment information through this website.
3. How We Use Your Information
- To respond to your property enquiry and share relevant 1 BHK, 2 BHK or 3 BHK options in Gurugram.
- To contact you by phone, WhatsApp or email regarding your enquiry, as you have consented to on our enquiry form.
- To understand your budget and location preferences so we can offer suitable guidance.
- To maintain internal records of enquiries for follow-up and service quality.
- To improve our website and services.
We do not use your information for automated decision-making or profiling that produces legal effects concerning you.
5. WhatsApp & Phone Communication
Our website includes a "Chat on WhatsApp" option and a click-to-call number. If you use these, you are communicating directly through WhatsApp or your phone network, and such communications are also subject to WhatsApp's own privacy policy and your mobile carrier's terms. Messages or calls you initiate this way help us respond to your property enquiry.
7. Data Retention
We retain enquiry information for as long as reasonably necessary to respond to your enquiry, follow up on your property search, and maintain business records, after which it is deleted or anonymised, unless a longer retention period is required by law.
8. Data Security
We take reasonable technical and organisational measures to protect the information you share with us against unauthorised access, alteration, disclosure or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights & Choices
Subject to applicable law, you may:
- Ask us what personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, where we are not required to retain it for legal or legitimate business reasons.
- Withdraw your consent to be contacted at any time, by informing us via phone, WhatsApp or email.
To exercise any of these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party services such as Google Maps or WhatsApp. We are not responsible for the privacy practices or content of these third-party services, and we encourage you to review their respective privacy policies.
11. Children's Privacy
Our website and services are intended for adults seeking property guidance and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
13. Governing Law
This policy is governed by the laws of India, including applicable provisions of the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, and is subject to the exclusive jurisdiction of the courts at Gurugram, Haryana.